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Lume Lighting, Inc.
15721 Bernardo Hgts Pkwy #B-#456
San Diego, CA 92128
If you would like additional information or need to contact us for any reason, please use the email links provided below.
Sales
sales@lumelighting.com
Customer Service
customerservice@lumelighting.com
Repair/RMA Request
service@lumelighting.com
If your light is in need of service please contact us using the above link to request an
RMA# (Return Merchandise Authorization). Include in your email a brief description of the
problem you are experiencing. After obtaining an RMA#, send your light prepaid freight
and make sure to have the RMA# indelibly marked on the outside of your package. For repairs not
covered under our Warranty Program please include the required payment of $40
or make your payment via our website Click Here.
Most repairs can be covered within these amounts, however a service representative will contact
you before repairs are completed if the cost of repair is greater than the enclosed payment.
Payment includes return ground shipping.
- To have your Strada lighting systems serviced for lamp replacement, please complete
the steps outlined above and process your payment via our website storefront Click Here
- Be sure to always include the complete lighting systems and your return address.
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